OUR PHILOSOPHY

 

At Natural AF we believe in using only the most pure, natural ingredients in all of our products. We believe we can create simple, effective, natural products that do everything you expect them to do and more. We believe that human DNA and physiological structure should not be negatively impacted by the products we use to take care of ourselves and our families. We stand for safety, transparency and purity in cosmetics and personal care.

PRODUCT STORAGE & SHELF LIFE

Natural AF products are kept preserved either through their anhydrous nature or by preservation using out preferred preservative Geogard ECT. or Preservative Eco. While we may introduce additional preservatives into future formulations, they will be equally as natural as our current choices. 

Anhydrous products contain no water (aqueous) ingredients, which are largely essential for microbial growth., these products contain oil-based ingredients, butters and waxes. 

Geogard ECT/Preservative Eco Preservation

This is a broad spectrum preservative suitable for water/oil and oil/water formulas. This product is made up of four components: benzoyl alcohol, salicylic acid, glycerine, sorbic acid.

 

POLICIES

PRIVACY

We only collect and store details and information provided by you on the website in Natural AF databases for the purpose of providing you with products and services as described such as to place an order, create a profile or subscribe to our newsletter. We will not ever sell to third parties or misuse your information in any way. You reserve the right to access any and all information held about you by Natural AF upon request and may request to be removed from our database at any time. 

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SHIPPING

All parcels are sent using Australia Post with tracking.

We post Express Post to Australia and New Zealand for free on orders over $100

All orders under $100 incur $6.95 flat rate postage

International shipping only available on wholesale orders, get in touch to discuss!

RETURNS

We do not accept returns simply for a change of mind. If there are concerns with your product please get in contact with us via any means and we will work with you to address any issues and resolve them to ensure you are satisfied! 

SATISFACTION GUARANTEE

If you're not 100% satisfied going 100% natural with us, let us know and we'll work it out with you, whether replacement or refund. The remaining unused product is required to be returned for further investigation in the event that a product fails to meet standards and expectations. We'll cover the postage, just don't throw out the product.